"We have such a deep and tender sense of loving gratitude to you all for the work that you do, for your gentleness, courtesy and professionalism. Your care for our father was so present, so always there, but also giving us all the space we needed to be beside him as he faded in and out. It is very simple - you made the hardest thing bearable, and a privilege."
"Thank you for your beautiful, kind care of my dear Dad as he moved from this life to the next. He felt so cherished and respected by you, and I know you all made the most tremendous difference to his last days. It was an extraordinary honour to be alongside my Dad during that last week of his life, holding his hand and staying close with him. You made it possible. Thank you."